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MASTER-TECH, Home Appliance Technician
Category: Appliance
Satisfied Customers: 345
Experience:  30 years in the trade, lead tech in large company, always training on the newest technology
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i have a frigidaire FRS23R4AW8 and water is not coming out

Resolved Question:

i have a frigidaire FRS23R4AW8 and water is not coming out of the dispenser. Frig is making ice. Water is getting to the connection at the bottom of the freezer door, but will not come out the dispenser - is there a shut off of some kind about a foot or so from where the water comes out. Have run a thin wire up from the bottom and down from the top and there seems to be a obstruction of some kind at about the same place coming from both directions. Have raised the temperature of the freezer for the past 4 hours thinking perhaps it was block with ice but no luck. Any ideas?
Submitted: 7 years ago.
Category: Appliance
Expert:  MASTER-TECH replied 7 years ago.

If you are getting water out of the fitting below the door it is likely that the line in the door has become frozen. You can warm the door and if it happens again and there is no trouble with the freezer temp (less than 0) the door will have to be replaced. If it is not that old of a unit you can see if frigidaire will help in any way.(NNN) NNN-NNNN

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Customer: replied 7 years ago.
That worked! i should have known since the outside temp for the past 5 days has not gotten above 25 degrees. thanks!
Expert:  MASTER-TECH replied 7 years ago.

No problem thank you and have a good night...