How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask MASTER-TECH Your Own Question
MASTER-TECH, Home Appliance Technician
Category: Appliance
Satisfied Customers: 345
Experience:  30 years in the trade, lead tech in large company, always training on the newest technology
Type Your Appliance Question Here...
MASTER-TECH is online now
A new question is answered every 9 seconds

We have a Frigidaire FTMD18P4KW0 that is less than 4 months

Resolved Question:

We have a Frigidaire FTMD18P4KW0 that is less than 4 months old.It is a Top Freezer that we keep in the garage. We live in Iowa where the temp has been very cold about 32 degrees or less in garage. We keep dropping the temp in freezer yet the water will not make ice in tray. No ice maker. The refrigerator appears to operate but not freezer?
Submitted: 7 years ago.
Category: Appliance
Expert:  MASTER-TECH replied 7 years ago.

Your unit is best run in an area that is above 45 deg. The unit only senses temp in the fresh food section. So if your garage is under 38 deg the unit will never turn on and the freezer will not get cold. They make what is called a garage kit for it but it will only work down to 37deg and the cost of it is not worth. Sorry, I tell my customers to not store freezer goods in there until spring.

Thank you...

MASTER-TECH and other Appliance Specialists are ready to help you