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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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my whirlpool duet will not despense softner

Resolved Question:

my whirlpool duet will not despense softner
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you get me the full model #? thanks Bryan
Customer: replied 7 years ago.
Expert:  Bryan replied 7 years ago.

WON'T DISPENSE 1. Verify the unit is level.

2. Verify dispenser drawer is not clogged with detergent.

3. Check water connections to the unit and within the unit. Check for

plugged screen in water source.

4. Check dispenser motor.

5. Check harness connections.

6. Check CCU.



WON'T FILL 1. Check installation. Verify hot and cold water faucets are open.


these are a few things you need to check, also I'm sending you a link to the diagnostic proceders, follow the steps to check the system,

link, let me know if you can follow the instructions,

Thanks Bryan

Customer: replied 7 years ago.
I know that the machine is level. I can pour water intothe softner side and it will run through. At the end of the cycle there is water in that compartment but if I put softner in there it just sits there until I remove it.
Expert:  Bryan replied 7 years ago.
ok the dispenser acuator is bad, Part 906508this acuates the dispenser for fabric softener , its # XXXXX in this diagram, this is your problem, you can order this @ thanks Bryan
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