How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Whirlpool Gold, Quiet Partner IV dishwasher. I am

This answer was rated:

I have a Whirlpool Gold, Quiet Partner IV dishwasher. I am having a problem with the soap dispensing doesn't empty and my dishes are not clean. What am I doing wrong? Thanks!!!
can you tell me how much water is in the bottom of machine after it fills? thanks Bryan
Customer: replied 7 years ago.
There is about 1" of water at the bottom.
does the soap just drip down the door inside and not desolve?
Customer: replied 7 years ago.
It stays in it's container and is wet when the cycle is done. There will be about 1 Tablespoonful left in a corner after the cycle is done. The last cycle left all my glasswear with a white film all over the inside of the glass.
ok your not getting enough water, do you have low water pressure in you home? you will need to replace the water valve, if you get me the full model # XXXXX'll look that up for you, thanks Bryan
Customer: replied 7 years ago.
We have good water pressure at the house...could this happen if we were running the washing machine or taking a shower at the same time?

The only number I could find is GU1500XTKB. I hope that helps.

Thanks so much for the information!
ok heres your valve. Part 961992this is located behind the front bottom panel, you can order this @ using the shower or washer shouldnt cause this, thanks Bryan
Bryan and other Appliance Specialists are ready to help you