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Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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my maytag neptune washer stopped during a cycle. the door will

Customer Question

my maytag neptune washer stopped during a cycle. the door will not open and the panel reads "do." how can i get it running?
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
can you get me the full model #? thanks Bryan
Customer: replied 7 years ago.
maytag MAH5500b. shows "do" code which apparently means door open however the door is closed and locked (I can't open it). I tried fipping the dircuit breaker. did not help.
Expert:  Bryan replied 7 years ago.
you will need to replace the door lock assembly, there is a switch that is not telling the control that its locked, this is a common problem,Part 893839you can order this @ thanks Bryan
Bryan and other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
is there anyway to open the door and override the switch?
Expert:  Bryan replied 7 years ago.
not really it uses a wax motor and you cant jump this out, sorry, thanks Bryan