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Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2610
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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Our Maytag garbage disposer - model DFC5000AAX-1 is not working.

Customer Question

Our Maytag garbage disposer - model DFC5000AAX-1 is not working. We attempted to use the wrench, but are unable to loosen. Pressing the reset button does not work. Could you tell us what we should do as our next steps. Thank you.

Anne and John Lutz
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 7 years ago.
Hello and thanks for your question. Your options are limited if you can't get it to start turning with the wrench. This means either the bearings are tight or the jam is so bad it won't clear with a push. You would need to remove the disposer and take it apart to find out the problem. Service techs seldom do this because it is cheaper to replace than to repair in most cases. Some units have a 5 year warranty so you can check that out too. Best wishes to you Dave