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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9947
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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Whirlpool dryer not starting when start button is pushed

Customer Question

I have a GEW9878LW0 Whirlpool Gold dryer. It will not start when I push the start button. I did all troubleshooting ideas in manual but have had no luck.

Submitted: 7 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 7 years ago.

When you open the door does the inside light go on?

Customer: replied 7 years ago.

Yes it does. I’m getting power and it makes a clicking noise when I push the start button.

Expert:  Whrlp Master Tech replied 7 years ago.

Can you open the console and do you have a Volt-Ohm meter so you can check components?

Customer: replied 7 years ago.

No I can’t I don’t have one. Sorry.

Expert:  Whrlp Master Tech replied 7 years ago.

Okay, you could have a bad motor control, a bad control, motor even a bad door switch. As you can see there are several different items that it could be.

Without a way to test I could only guess what the issue NORMALLY is which would be the control.