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Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2613
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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Our side by side refrigerator has very hot spots in the section

Resolved Question:

Our side by side refrigerator has very hot spots in the section between the refrigerator and the freezer and on the front side (outside) of the freezer section. The entire piece that separates the refrigerator and freezer is hot, whereas only the bottom part on the freezer side is hot. It definitely seems louder than it used to be. Otherwise it seems to be running fine. It was having cooling problems in the freezer until we cleaned the coils and cleaned dust around the fan in the back. It says it's a model(NNN) NNN-NNNN

Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 7 years ago.
Hello, the section between the freezer and refrigerator is called the mullion. It will get very hot if the fan in the bottom, (condenser fan) stops working or when the refrigerator first starts up with warm food inside. If the condensor fan is running now, the mullion heat is from the heat load of the food and will stop when the freezer gets cold. Make sure the condenser fan is running properly. Please ask additional questions as needed. Dave
Customer: replied 7 years ago.
We cleaned out the fan area and got the fan working over a week ago and the mullion is still hot all the time. We could check to see if the fan stopped working, I guess would be the next step. Is there anything else it could be if the fan is working?
Expert:  Appliance Tech Dave replied 7 years ago.
If the fan is running it would only be high heat load. If a door does not seal or you just loaded the freezer with warm food etc. Dave
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