How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

My top loading washer will not agitate or spin but fills with

This answer was rated:

My top loading washer will not agitate or spin but fills with water and drains.
ok is there water still in the tub? does this drain? let me know thanks Bryan
Customer: replied 7 years ago.
No water left in the tub after the cycle.
so its just not spinning? unfortunatly this is the motor thats gone bad on it, Part(NNN) NNN-NNNN width=this is a very common problem with these, the inverter on the motor has gone out and you cant replace just that you would have to replace the whole motor, these are $158.00 @ hope this helps, thanks Bryan
Customer: replied 7 years ago.

What indicates a motor is back? Can the lid switch cause this?


not if it agitates when you push the lid switch down. we do a lot of these motors and if you do some research on the net you will find lots of unhappy people over this machine, sorry, thanks Bryan
Customer: replied 7 years ago.

OK thanks. I just manually held the lid switch and it agitated but still no luck with the spinning. I can't even get the inner tub to start spinning during the spin cycle (switch manually closed).


Looks like this is a disposable unit. Not worth fixing.

to be honest these are not good machines, get a whirlpool top load direct drive , the simpler the better, and you will be very happy, thanks Bryan
Bryan and 2 other Appliance Specialists are ready to help you