How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

Bought a new washer & dryer. Washer took water for about 30

Resolved Question:

Bought a new washer & dryer. Washer took water for about 30 secounds and then went in to drain mode, then into pause mode. Now every time you start it it goes into drain mode then to pause. We have not got to use this yet. There is water to this machine as I checked it several times late last night. What could be the problem.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
how long have you had these? are they under a year old?
Customer: replied 7 years ago.
Just got it have not used it yet as it does not work.
Expert:  Bryan replied 7 years ago.
ok , you need to call for service on this, G.E. has a 1 year warranty on these and if you try toi repair this yourself it will viod the warranty, It sounds like the control board is bad in this. thanks Bryan
Bryan and other Appliance Specialists are ready to help you