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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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kenmore frostless freezer tempture alarm on. food still frozen

Customer Question

kenmore frostless freezer tempture alarm on. food still frozen compressor very hot to touch
Submitted: 7 years ago.
Category: Appliance
Expert:  John replied 7 years ago.

Hi thanks for the question.

What is the temp of the freezer.

Customer: replied 7 years ago.
i don't know.i do know when the door is open there is no frosty air comming out like there use to be
Expert:  John replied 7 years ago.
Are you sure theres no frost on the freezer coils.and is the freezer fan going.
Customer: replied 7 years ago.
fan in compartment is running no frost on walls
Expert:  John replied 7 years ago.
If the compressor is hot like you say and the freezer is not as it should be the problem could be a weak compressor.