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MASTER-TECH, Home Appliance Technician
Category: Appliance
Satisfied Customers: 345
Experience:  30 years in the trade, lead tech in large company, always training on the newest technology
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My frige wont dispance water or ice. It has power and water

Resolved Question:

My frige won't dispance water or ice. It has power and water pressure. It seems that the dispancer lever is inactive. Can I replace the switch myself and how do I go about it.
Submitted: 7 years ago.
Category: Appliance
Expert:  MASTER-TECH replied 7 years ago.

Can you tell me who makes the unit and if you can get me the model #, please?

Check inside the fresh food section for the model tag. If it is an older unit check the frame below the doors also.

Customer: replied 7 years ago.
Expert:  MASTER-TECH replied 7 years ago.

Does the light in the dispensor area come on when you push the lever?

Does the unit make any noise when calling for water or ice?

Customer: replied 7 years ago.
The led lights are on and it's making ice but when I press the dispacer lever nothing happenes for ice or for water and the light in the dispancer area does'nt go on eather.
Expert:  MASTER-TECH replied 7 years ago.
Are you able to move the temp settings?
Customer: replied 7 years ago.
yes and the control lock is not on
Expert:  MASTER-TECH replied 7 years ago.
When you push the actuator do you hear a click?
Customer: replied 7 years ago.
no, it makes no sound at all
Expert:  MASTER-TECH replied 7 years ago.
Is this unit less than a year old?
Customer: replied 7 years ago.
yes, it is less than one year old
Expert:  MASTER-TECH replied 7 years ago.

This issue should still be covered be warranty. It sounds like there is an issue with the switch assembly(no click). If you try to repair it, it may void your warranty. Call(NNN) NNN-NNNNto get a servicer in your area. This will be the best way to correct the problem. When you call have the model, serial and the date it was bought, ready.

Thank you...

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