How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

Our Amana refrigerator freezer is not freezing properly. At

Customer Question

Our Amana refrigerator freezer is not freezing properly. At the highest setting on freezer we are only getting 20 degrees.
Submitted: 7 years ago.
Category: Appliance
Expert:  John replied 7 years ago.

Hi thanks for the question.

Can you feel frost on the freezer panel and can you hear the fan motor going.

Customer: replied 7 years ago.

I can hear a motor going, I assume it is the fan, and notice the icemaker is not making ice. I don't feel frost on the inside.

Expert:  John replied 7 years ago.
You said you cleaned the vents .If it was the vents under the fridge, was the fan going and the compressor.And if those coils were dirty ,that was the problem.