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Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
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have a slide in whirlpool range - about 6 years old - getting

Resolved Question:

have a slide in whirlpool range - about 6 years old - getting carbon monoxide readings when the range is preheating - had ignitor replaced - readings went way up - don't know if there is a recall on this or how to fix the problem - carbon monoxide detectors in the house do not go off - feeling fine
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
you will need to call for service on this, it sounds like you need the burner adjusted, its probably running to rich, without a model # XXXXX are stuck as far as recalls go, you can check these places on the range for it,
LOCATE YOUR RANGE/STOVE/OVEN MODEL NUMBER
First, here are some tips to help with your model number:
  1. Don't enter a dash if it's not required.
  2. Don't enter any blank spaces.
  3. Be sure a zero is not the letter O.
  4. Be sure a lower case L is not a 1.
  5. Kenmore models always have a 3 digit prefix such as 110 or 665, then a period, then more numbers.
Next, look for an aluminum tag--or a silver or white adhesive label. The model number may be printed or stamped onto the tag and it may be written in two different type sizes or styles.

You might find the tag in one of these places:

Cooktop/Range/Stove

Gas:

  • Inside the cooktop--if the top lifts up
  • On the outside, bottom of the unit
  • Inside the top of the vent duct--if it's a "downdraft" unit

Electric:

  • Under one of the surface burners, or inside the cooktop--if the top lifts up
  • On the outside, bottom of the unit
  • Inside the top of the vent duct--if it's a "downdraft" unit

Gas or Electric Oven

  • On oven side of the door jamb (with the door open)
  • On the lower drawer jamb (with the bottom drawer open)
let me know if you find it and i'll check for you , thanks Bryan
Customer: replied 7 years ago.
i will go look for the model #
Expert:  Bryan replied 7 years ago.
ok let me know , thanks Bryan
Customer: replied 7 years ago.
model # XXXXX XXXXX serial # XXXXX XXXXX
Expert:  Bryan replied 7 years ago.
I cant find any recalls for this model. this problem should be repaired by a tech only. It is dangerous for anyone but a tech to work on the gas end of these. for safety sake please call and have this checked by a service tech. thanks, XXXXX XXXXX wishes, Bryan
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