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Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9896
Experience:  Appliance tech 4 years
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My whirlpool dishwasher (quiet partner II) door wont close,

Customer Question

My whirlpool dishwasher (quiet partner II) door won't close, the door lock (the metal flangey thing) has descended and won't allow the door to close. help!
Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Man replied 7 years ago.
You can grab the metal flange and bend it down so the door will latch closed.
Customer: replied 7 years ago.
it doesn't go down any more, it needs to go up a little in order to latch into the hole
Expert:  Appliance Man replied 7 years ago.
Do you have the model #?
Customer: replied 7 years ago.
DU1145xtpBO, thanks!
Expert:  Appliance Man replied 7 years ago.
Can you not bend the striker up then? The striker looks like the picture. Part(NNN) NNN-NNNN width=
Customer: replied 7 years ago.
bending it? i just got a spatula and did it and it works right now, although i'm a little nervous about it. thanks. about the question where it doesn't clean the top dishes?... i have done vinegar rinses and run it through with no dishes, and the top rack 9 out of 10 has food particles on the bowls and glasses, with food that wasn't on them before.
Expert:  Appliance Man replied 7 years ago.
Ok it sounds like the filter is clogged in the pump. You need to remove the lower spray arm. Then turn the manifold that connects the pump to the upper spray arm to the right. Now remove the 4 screws holding the big filter down. Remove the big filter you will see a domed cover in the front left of the sump. Remove that cover and clean the debris out of it#8 in the picture is the cover.

Edited by Appliance Man on 11/10/2009 at 1:34 AM EST
Appliance Man and 3 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
thank you. i'll try that, wish me luck!
Expert:  Appliance Man replied 7 years ago.
Good luck and thank you.