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MRANSWER, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6160
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GE Profile Artica PSS25SGNA BS refrig over cools refrig side.

Customer Question

GE Profile Artica PSS25SGNA BS refrig over cools refrig side. Temperature reads 31F while set point has bee raised to 44F. What may be the problem.

Note: Board replaced about a year ago due to freezer not cooling. Was working fine since.
Submitted: 7 years ago.
Category: Appliance
Expert:  MRANSWER replied 7 years ago.
Probable the thermistor is bad and not sensing the right temp. If freezer is getting too cold as well then that is the one that is bad. Those sensors are behind the small louvered grilles on the sides of each compartment.
Customer: replied 7 years ago.

Do the temperature read out displays use different sensors from the control sensors? The read out displays appear to be reading correctly for both the freezer and frig..

Expert:  MRANSWER replied 7 years ago.
There are 4 sensors, 2 in each side. So, the control uses 2 just for read-out while others are used to control the temps.
Customer: replied 7 years ago.

Have freezer and frig diagrams.


Frig shows an upper and lower temp sensor assembly w/ a shunt sensor, temp sensor, and grill.


Freezer shows temp sensor, shunt sensor and grill like frig. On coil assembly, there is a temp sensor and T-stat Def. Which sensors on each side are used for feedback control to the system?

Expert:  MRANSWER replied 7 years ago.
You would need to just disconnect the sensor and see what effect it has on the display. I would need to call GE to find out which one exactly otherwise. defrost t/stat has nothing to do with issue.
Customer: replied 7 years ago.

Called in service. Problem was broken damper door, not the temp sensor...