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Rob
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 6991
Experience:  20 yrs. working for a major domestic appliance company. Numerous training programs with cities, guilds and major manufacturers.
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Hi there -) Dyson DC14 Animal. We have [ordered and received]

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Hi there :-) Dyson DC14 Animal. We have [ordered and received] a filter which the Dyson site says should fit the product, but, the only place we can see which would accomodate it is within the wheel housing. There is a spindle which perfectly matches the hole in the centre of the filter and the diameter of the filter is precise match for the internal diameter of the wheel housing. Should there be a filter within this wheel housing? Do you have a [link to] and picture of the filter which goes in the wheel housing so we can ensure we have the correct one? The fit is very tight and we do not want to break the wheel housing when we put it back on. Any thoughts would be greatly appreciated. Thanks, Paul.
Hi
If you go here
is this filter the 2nd or 3rd item?
What country did you buy this in?

Thanks
Rob

Edited by Rob on 11/1/2009 at 5:50 PM EST
Customer: replied 7 years ago.

Hi Rob. Bought in theUK. Our item is neither of the two you asked about.

 

The "wheel" housing I mentioned can be found on this page:

http://www.dysonpartsdirect.co.uk/dysonparts/dc14parts.shtml

And halfway down the page is described as

Air Duct

Steel Grey Colour, suitable for all the DC14 range
DC14 Air Duct Housing £7.99

 

The filter itself is the first item on this page:

 

http://www.dysonpartsdirect.co.uk/dysonparts/dc14belts.shtml

 

Blue with a yellow perimeter.

 

Thanks, Paul.

HI
OK this is the main filter and dosent fit in the wheel/
Go here
Click on user guide
On page 7 it shows you how to wash and replace this filter on the canister.

I hope this answers your question
Thanks
Rob
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