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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The key pad control is in loc position on my GE Profile cooktop/convec

Customer Question

The key pad control is in loc position on my GE Profile cooktop/convection oven slide in Range. I cannot change the time or use any functions.
Submitted: 7 years ago.
Category: Appliance
Expert:  John replied 7 years ago.
Try removing the power for 30 minutes to see if the control board will reset its program. Please post back with the result.
Customer: replied 7 years ago.
It did not work. But, I finally found the owner's manual and read the directions to unlock the key pad. That worked. I set the time.
Thank you,

Nancj J. Bigley
Expert:  John replied 7 years ago.
Thank you for choosing justanswer.