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The Home Smithy
The Home Smithy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9622
Experience:  30 years repairing appliances
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The light is permanently on and cannot be turned off and the

Customer Question

The light is permanently on and cannot be turned off and the fan will not turn on when pressing the appropriate buttons on the control pad.
We have a Miele range hood D211 (or D218) that is 4 years old.
Submitted: 7 years ago.
Category: Appliance
Expert:  The Home Smithy replied 7 years ago.


The model numbers you have oprovided are not showing as a good model number.

Please click here to go to the Miele web site and see if you can determine which of the listed models you have.

It may be that the unit is no longer supported by the manufacturer. If that is the case you will need to contact the manufacturer for possible sources for parts, and diagnostic information.

Most likely the touch pad has been contaminated with cooking fluids (cooking grease will get into virtually anything). Replacement will be required to fix the problem.

Best, THS