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John, restaurant equipment technician
Category: Appliance
Satisfied Customers: 2136
Experience:  25+ years experience. I'm now employed by a commercial cooking equipment service company
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I have an Electrolux Pronto 2in1 that will not charge. I noticed

Customer Question

I have an Electrolux Pronto 2in1 that will not charge. I noticed that there is a recall on my model and serial number because of bad batteries. How do I go about taking care of this.

Submitted: 7 years ago.
Category: Appliance
Expert:  John replied 7 years ago.
There are three ways to go. 1. Take it back to the selling dealer. 2. Contact a company authorized service person. 3. Go to the company's website, and correspond with their customer service department. Any of these should work to get recall assistance.