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Whirlpool Cabrio - wont spin, just makes a humming noise

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Whirlpool Cabrio - won't spin...
Whirlpool Cabrio - won't spin, just makes a humming noise
Submitted: 8 years ago.Category: Appliance
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Answered in 8 minutes by:
10/2/2009
Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
Experience: 34 years experience as a repair technician
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Does the tub move freely? What is the model number?
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Customer reply replied 8 years ago
yes the tub moves freely wtw6600
Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
There are several digits missing from your model number. After changing the drain pump, does the washer drain?
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Customer reply replied 8 years ago
6600swd 5.0 cabrio the washer will drain, but will not spin now.
Appliance Technician: Dave, Home Appliance Technician replied 8 years ago

Are you getting any error messsages?

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Customer reply replied 8 years ago

LD error message, had a plumber out line is clear and had a technicXXXXX XXXXXe out the drain pump it ran fine through a test cycle, technician left I started a load of wash on a 44 min cycle it quit at 20 min and just ld flashed and buzzed. The technician came back out tested all the codes and was dumbfounded. So stuck with non working washer that spins a little bit.

Appliance Technician: Dave, Home Appliance Technician replied 8 years ago

There must be something stuck in the drain line or the inlet to the drain pump. Are you using he detergent?

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Customer reply replied 8 years ago

yes, using he detergent and the drain line is clear. Just had a plumber snake the drain line and the technicXXXXX XXXXXed out the pump and saw no obstructions

 

Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
How long does it take for the washer to drain?
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Customer reply replied 8 years ago

stops in the middle of the cycle and I set it to spin and drain which is 10 min and this worked for a while but now it stop during this cycle also so now I just have wet clothes

Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
If you run the cycle multiple times does it finally work?
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Customer reply replied 8 years ago

no

Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
Does it always give an ld code?
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Customer reply replied 8 years ago

yes

 

Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
Have you flushed the drain lines? Check to see if the water level line is unblocked, it goes from the tub to the machine control and senses water level.
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Customer reply replied 8 years ago
yes
Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
What hums, the motor or the drain pump?
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Customer reply replied 8 years ago
I think it is the motor ,but I am not sure like I said the tech replaced the drain pump. Also this problem was gradual it didnt happen all at once but over the last week has become more common to where the machine just no longer works.
Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
Are you sure the main tub spins freely?
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Customer reply replied 8 years ago
I can move it by hand, and it will spin 2-3 times before it quits during a cycle.
Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
You may have a bad RPS a rotational position sensor, although that usually generates a different error code.
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Customer reply replied 8 years ago

what is that , and how much should it cost to repair?

 

Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
It comes as part of the control it is not cheap, but not as much as a new machine.
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Customer reply replied 8 years ago
how much would it cost
Appliance Technician: Dave, Home Appliance Technician replied 8 years ago
What is your model number?
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Dave
Dave
Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 297
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Experience: 34 years experience as a repair technician

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