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Robert, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1601
Experience:  16+ years of in home appliance repair knowledge.
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GE refrigerator stop working running but not cooling,model

Customer Question

GE refrigerator stop working running but not cooling,model GSS25lgmb bb
serial # XXXXX?
look like it is a fan, how to rach to th fan to replace it ???
Submitted: 7 years ago.
Category: Appliance
Expert:  Robert replied 7 years ago.



When you say it looks like the fan, is the fan in the freezer not running at all?

Customer: replied 7 years ago.
well when I close the door something run.I checke with 3 different peopl they said it lokslike fan is gone bad?
Expert:  Robert replied 7 years ago.
Open the freezer door and hold the door switch in. If the fan does not come on, it is bad. Let me know and I will get you a breakdown.
Customer: replied 7 years ago.
Yes, Robert I open the freezer door and pressed the door switch in and fan did came on, I did the same thing with the fridge side and the fan came on.I also clean the back side of the refrigerator by vaccum. pulld out the fridge some more away from the wall it is freezing ok now but I am afraid to put meat in frezer and milk etc in the fridge. If I turn the front wheels so the fridge lay back little back will it help.
Awaiting for your reply,
Customer: replied 7 years ago.
OK robert I am on line .
Expert:  Robert replied 7 years ago.

Hey Shem.


Make sure the fan by the compressor on the back is running also. If you cleaned the coils off because they were really dirty that could have been your problem. If the motor on the back is not turning it will need to be replaced. Check that out and let me know.

If every thing is running, let the unit go overnight and check it tomorrow.