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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have a GE Profile Microwave (Model # JVM2070BH02). When

Customer Question

I have a GE Profile Microwave (Model # XXXXX). When the keypads are pressed the microwave does not respond. I have tried unplugging and plugging back in. This did not work. Do you have any suggestions?

Submitted: 7 years ago.
Category: Appliance
Expert:  Appliance Medic replied 7 years ago.
Hello Kevin

Sounds like you have a bad touch pad pretty common issue on this unit. You can try to remove the control board and disconnect the touch pad ribbon on the board use a eraser and rub the ribbon were it goes into the board if that does not fix it the touch pad will need to be replace to fix this issue.
Customer: replied 7 years ago.
I am going to try doing that tomorrow, Thursday, October 1st. If I am not satisfied with this, I will let you know.
Expert:  Appliance Medic replied 7 years ago.
Ok if that does not work the touchpad will need to be replaced