How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
10522817
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I lost my electric today for about 3hrs. when it came back

Resolved Question:

I lost my electric today for about 3hrs. when it came back on my Kenmore self-cleaning gas range had the error msg E1 -F1 1-. The model # XXXXX XXXXX I appreciate any assistance, thank you.
Submitted: 7 years ago.
Category: Appliance
Expert:  Bryan replied 7 years ago.
according the whirlpool(whirlpool makes this oven) this code means,
F1 - E1Safety flip flopReplace Electronic Range Control/Clock (ERC)
even though the code looks backward its the same. you can try shutting the breaker off for 1/2 hour and turn it back on if the code reapears you will need to replace the erc. hope this helps thanks Bryan
Bryan and 3 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.

 

Hi Bryan,

 

I'm not sure which breaker is for the range, as soon as I find out I'll try your suggestion and get back to you. Thanks again

Customer: replied 7 years ago.
Hi Bryan, I'm afraid turning the breaker off for 1/2 hr did not work. Any other suggestions? Thank you
Expert:  Bryan replied 7 years ago.
unfortunatly it looks like it may be a bad clock (erc) Part(NNN) NNN-NNNN width=let me do a little more checking though before you buy this. I'll get back to you tonight. thanks Bryan