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my Bosch dishwasher keeps on draining and wont start a wa

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my Bosch dishwasher keeps on...
my Bosch dishwasher keeps on draining and won't start a wash.
Submitted: 8 years ago.Category: Appliance
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Answered in 1 minute by:
8/22/2009
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8,007
Experience: 20 years experience
Verified
You need to check the pan under the unit for water.Remove the lower front kickplate.To check inside pan.
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Customer reply replied 8 years ago
opened the kickplate, but don't know where the pan is
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Its right behind the kick plate it is the plastic tray.
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Customer reply replied 8 years ago
Do we need to unscrew it to take it out?
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
If you remove the water valve on the left you will be able to see inside it.
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Customer reply replied 8 years ago
can u giv us step by step instructions and number them
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
There should be 2 screws holding the water valve remove them pull out the water valve.
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Customer reply replied 8 years ago
Do we hav to turn off the water in the house?
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
No you just want to look inside the pan for water.
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Customer reply replied 8 years ago
We do not seem to hav the screw dirver needed to remove it
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Whats it look like?
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Customer reply replied 8 years ago
There is something on the other side that prevents the tube from being pulled out of the platic plate
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
It just pulls out just wiggle it around.Shut off the power to the unit.
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Customer reply replied 8 years ago
We need a smaller torex screw with a hole in the middle so we can unscrew the valve from the other thing that is preventing us from pulling it out
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Ok
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Customer reply replied 8 years ago
so wat do we do now?
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Can you see past the valve ?
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Customer reply replied 8 years ago
no
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Well you need to get it out so you can see under there.I think the pan has water in it so it tripped the flood sensor.And that is why it keeps draining.
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Customer reply replied 8 years ago
is there anyway we can just remove the whole plastic plate
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
That is a lot of work.You can try to take the unit out of the hole it is in and tip it sideways and see if water comes out.
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Customer reply replied 8 years ago
we just removed the dishwasher now how can we possible take the whole plastic thing out
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
You don't want to do that.Tip the unit on its side and see if water comes out.
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Customer reply replied 8 years ago
there isnt alot of water coming out
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
But there is water right?
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Customer reply replied 8 years ago
Thank you for trying but it still isnt working
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
No because it needs to dry out put it on its side so all the water comes out.Then let it sit out over night.When it drys out it will work again.
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Tom Johnston
Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8,007
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