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Appliance Medic
Appliance Medic, Home Appliance Technician
Category: Appliance
Satisfied Customers: 10831
Experience:  Factory Trained CFC Technician
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I have a Whirlpool Imperial Series refrigerator. It has been

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I have a Whirlpool Imperial Series refrigerator. It has been leaking water inside. Any idea what could be wrong?
Hello what is the model number so i can better assist you?
Customer: replied 7 years ago.
I just went to look for the model number, and I cannot find it. Do you have any idea where to look for it?
Its in the fresh food section on a white sticker near the top if you can t find it is the freezer on top?
Customer: replied 7 years ago.

Thank you , I found it.

1. Yes, the freezer is on top

2. Model # ET18LKXHWO O

3. Serial # EJ(NNN) NNN-NNNN/p>

4. Mfg. date: 4/99

Ok great this is a very common issue. You need to remove the back panel in the freezer section there is a defrost drain that is blocked. Once the back panel is out you need to chip the ice away then pour hot water down the hole to clear it. There is a defrost kit its a piece of metal that you hook to the heater so every time it comes on the piece of metal heats up so the hole do not get clogged again. Video click here
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