How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Chas Your Own Question
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
13353276
Type Your Appliance Question Here...
Chas is online now
A new question is answered every 9 seconds

Why does my GE washer take so long for the wash cycle?

This answer was rated:

My washing machine takes way too long for the wash cycle - about 2 hours now. What could it be? Plumbing or the washer?

Hi there,

What brand is it and is it a manual timer or a computer board ?

Customer: replied 7 years ago.

It is a 6 cycle washer by GE - heavy duty large capacity model.

Are the manual timer or computer boards something that we can fix ourselves?

GE brand; g-157 model? My daughter can't find another model number on it..

Is this a Top Load or a Front Loading washer? And yes most of the problems can be fixed by you. Long wash times are caused by a clogged drain pump or a dirty inlet valve causing the machine to run longer to fill and drain...

Customer: replied 7 years ago.

Thanks! It is a top load washer.

Does this make a difference? Just wondering where to start. Are there instructions online somewhere?

When wash times take longer then 75 minutes this is usually a sign of a bad microcomputer. The model number you gave does not come up in my databases to tell you exactly what part to order. If you can re-verify the model number I can help you better. This should be located where the serial number is also located.

Customer: replied 7 years ago.

OK, I am at work and will look when I get home. I will write you with the serial/model #s that I can find this evening.

I have no problem with that.

Customer: replied 7 years ago.
GE 6 cycle washer top load - WWA5600

You are going to need to change the timer on the unit. This should be part number WH12X929 and can be ordered from www.apwagner.com or www.repairclinic.com. This should fix your problem with the machine...

Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience: Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
Chas and 3 other Appliance Specialists are ready to help you
Customer: replied 7 years ago.
Thank you for your time!

You are welcome.