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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 10564
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have a Haier Dehumidifier HD656E it runs but does not collect

Resolved Question:

I have a Haier Dehumidifier HD656E it runs but does not collect any water - the drain hose is dry.
Submitted: 8 years ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 8 years ago.

larry 68

And in your location is it humid enough for the dehumidifer to pull moisture out of the air ?

Customer: replied 8 years ago.

The humidity in my basement registers at 85. Yes it should be pulling a lot of moisture out of the air. It used to work but now it does not.

Expert:  Whrlp Master Tech replied 8 years ago.
ok thank you , and it does sound as if it is running properly,correct?
Customer: replied 8 years ago.
It sounds like it is running properly but it is not working.
Expert:  Whrlp Master Tech replied 8 years ago.

then it sounds as if you have a sealed system (cooling issue)

How old it this unit?

Customer: replied 8 years ago.
It is 11 months old. I purchased it on August 26,2008. I set it onXXXXXI always have but now it takes no moisture out of the air.
Expert:  Whrlp Master Tech replied 8 years ago.

ok so it will still be under the 1 year warranty ,period you need to cantact Haier , customer service , so they can send some one to look at it ,

It should have a 1 year warranty on it anyway!!!

Whrlp Master Tech and other Appliance Specialists are ready to help you