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william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
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I have a Whirlpool Gold washer Ultimate Care II Sm8525079 Rev

Customer Question

I have a Whirlpool Gold washer Ultimate Care II Sm8525079 Rev A not sure if you need the Numbers I added, the machine is a 2004 or 5 it the bottom part of agitator is working fine, the upper part of the agitator plactic piece is loose is there a way to tighten the upper part I heard of a lock nut I can tighten, don't have the manual yet its comming the the mail , or is there a web site to show how to fix this
Submitted: 8 years ago.
Category: Appliance
Expert:  william replied 8 years ago.
this is a top load right
Customer: replied 8 years ago.
Expert:  william replied 8 years ago.

on top of your agitator you will see the cap pop that off then pop the other part off exposing the bolt 7/16 bolt then tighten it up







Customer: replied 8 years ago.
how do you pop the the other part off
Expert:  william replied 8 years ago.
what part are you seeing now? look under the lid for the model number also? thanks
Customer: replied 8 years ago.
thanks but this is not working for me I don't need any more help
Expert:  william replied 8 years ago.

listen you need to pop the part where you put the detergents at and the bolt will be under there it may be hard to pop off but it does come out then you will be able to tighten up the bolt