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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a GE Profile Water cooler and the cold water dispensor

Customer Question

I have a GE Profile Water cooler and the cold water dispensor is not cold.
I have cleaned coils, checked the breaker, and the lights are on in front panel.
I am told that repairs would probably be more than the unit is worth.
What do you recommend that I do??
It has gotten moderately cold but then got warm room temp.
Submitted: 8 years ago.
Category: Appliance
Expert:  Bob Schauer replied 8 years ago.
Hello sissue, my name isXXXXX you tell if the compressor is running?
Does the compressor make any unusual noises? Can you put your hand on the compressor without it burning you? Hold your hand near the top of the compressor and slowly lower it until the heat gets to be uncomfortable. That way you won't burn your hand. These small compressor can run quite hot. Bob
Customer: replied 8 years ago.

This problem watercooler is in my small part-time massage office.

The compressor is inside the machine beyond the grids on the outside. I tried to take off the gride but the pipe is attached and couldn't get my hand close enough to feel heat.

I felt no heat coming off the out side grids.

I have a 2nd watercooler at home, exact same name and model.


The office watercooler has some noises being made but does not sound like the same compressor noise of my 2nd watercooler at home. I hear water gurgling and sounds like the compressor maybe trying to kick in on the office watercooler.


Interesting thing is the office watercooler refrigerator storage area below seems to be working fine.


I hate the idea of tossing this out to the garbage because it may be more expensive to repair vs buying a new one.

So my question is. is this savageable? how do I find someone locally to fix it?

Or is it sometihing I can do with some coaching?