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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My kenmore built-in microwave MODEL NO. COLOR 911. 49485992

Customer Question

My kenmore built-in microwave:
911. 49485992
just stopped heating. It sounds normal but doesn't heat. What are my options? Thanks,
Submitted: 8 years ago.
Category: Appliance
Expert:  Tom Johnston replied 8 years ago.
Did we just not do this?
Customer: replied 8 years ago.


They offered a second opinion, so I wanted to compare you information to another tech, as much out of curiosity as anything. I didn't think they would send me right back to you. That's all for now.


Expert:  Chas replied 8 years ago.
Hi, this Chas, when did this happen, cooking what, and did it cook at all before it failed?