Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

My refrigerator is running, but it is not cold and it stopped

Customer Question
making ice. The vents are...
My refrigerator is running, but it is not cold and it stopped making ice. The vents are not blocked and the coils are not too dirty. The air coming from the vents is weak and not very cold. I had the temperature control replaced a few months ago.
Submitted: 8 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 9 minutes by:
6/1/2009
Appliance Technician: Appliance Tech Larry, Home Appliance tech replied 8 years ago
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19,184
Experience: Over 35 years of in home appliance repair and service
Verified
may i have the model number please and inside the freeze on the back wall do you see any frost built up
Ask Your Own Appliance Question
Customer reply replied 8 years ago
I think this is the model number. It is a Kenmore model(NNN) NNN-NNNN
Yes! I didn't notice it before, but when I took the stuff out, there's lots of frost on the back wall of the freezer, 1/2 in deep or so. After I had the temp control changed, I've had problems with it being too cold and I have to turn the control way down (2) to keep the milk and veggies from freezing. Then 2 days ago it started getting warmer, making less ice until this morning it doesn't seem to be cooling much at all! Do you think it frozen up inside?
Appliance Technician: Appliance Tech Larry, Home Appliance tech replied 8 years ago
hold in on the light switch and is the fan inside the freezer blowing
Ask Your Own Appliance Question
Customer reply replied 8 years ago
I'm not sure how to check...
I held in the switch and something is definitely running (with or without the switch pressed, doesn't seem to make a difference) there are vents up high where the ice maker is, and a vent that is lower. There is air coming out of both, but not strongly.
Appliance Technician: Appliance Tech Larry, Home Appliance tech replied 8 years ago
we have a defrost problem and now we will find out which part is bad ,,,, inside the fridge in the control panel on the bottom is a hole and the defrost timer sets inside ,,, with a screw driver i want you to turn it till the fridge stops running and get back to me ,,, here is a picture to help ,,, #6 is the timer and you can see where its at on the bottom of the panel
graphic
Ask Your Own Appliance Question
Customer reply replied 8 years ago
On my fridge, it wasn't a hole. It's a knob. I turned it and it went off. What's next?
Appliance Technician: Appliance Tech Larry, Home Appliance tech replied 8 years ago
let it stay off for 20 minutes and then open the freezer door and tell me if yo hear a sizzling or like water dripping on a hot plate
Ask Your Own Appliance Question
Customer reply replied 8 years ago
Larry,
I went down to do laundry, and when I came back, the fridge had turned back on. So, I turned down the temp until it went off again. Should I wait another 20 min?
Appliance Technician: Appliance Tech Larry, Home Appliance tech replied 8 years ago
no ,,, if it came back on then the defrost timer is working and you will need to replace the defrost heater and defrost themostat behind the panel on the coil in the freezer ,,, here is a link to the parts and it will also show for the timer but you dont need it / thanks Larry

http://www.searspartsdirect.com/partsdirect/searchByPartDescAction!searchByPartDescription.pd?brandId=0582&productCategoryId=0165000&modelNumber=1069550780&backToLink=Return+to+Sub+Components+list&partDescription=defrost
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19,184
Experience: Over 35 years of in home appliance repair and service
Verified
Appliance Tech Larry and 87 other Appliance Specialists are ready to help you
Ask your own question now
Ask Appliance Tech Larry Your Own Question
Appliance Tech Larry
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19,184
19,184 Satisfied Customers
Experience: Over 35 years of in home appliance repair and service

Appliance Tech Larry is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
My new kitchen aid bottom freezer ice maker bin is stuck and
my new kitchen aid bottom freezer ice maker bin is stuck and I can't get it out. there is no ice in it now and we have turned the ice maker off, but it is still stuck … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My refrigerator ice maker drops into the freezer. Purchased
My refrigerator ice maker drops into the freezer JA: What's the make and model of the fridge? And can you guesstimate how old is it? Customer: Purchased July 2017. 5 months rf263teaesg JA: Do you plan… read more
Rusty S
Rusty S
Technician
155 satisfied customers
Ice maker not working. Ice maker not working. If possible.
had ice initialy, turned I'm off now turned on but still no ice… read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My ice maker is not making ice. My ice maker is not making
My ice maker is not making ice JA: What's the make and model? And can you guesstimate how old it is? Customer: My ice maker is not making ice JA: Do you plan on doing the work yourself? Customer: If I… read more
Rusty S
Rusty S
Technician
155 satisfied customers
My ice maker isn't working. The ice maker rack is full of
My ice maker isn't working. The ice maker rack is full of frozen water. It was turned off for a time without the water supply being turned off. How can I thaw the rack? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Ice maker is not working-- panel says "ice maker off" but it
ice maker is not working-- panel says "ice maker off" but it doesn't seem to have an option to turn it on … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
The ice maker has stopped working in my freezer. model
the ice maker has stopped working in my freezer. model number … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
When I manually switch the freezer light off the ice maker
When I manually switch the freezer light off the ice maker sensor light also goes off on a kitchen aid refrigerator. Ice maker not working … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My ice maker and freezer are not working. Lgy28968sb.
my ice maker and freezer are not working JA: What's the make and model? And have you checked the settings recently? Customer: lgy28968sb JA: Do you plan on doing the work yourself? Customer: electroni… read more
Rusty S
Rusty S
Technician
155 satisfied customers
THE FREEZER DOOR WATER DISPENSOR STOP WORKING ICE MAKER
THE FREEZER DOOR WATER DISPENSOR STOP WORKING ICE MAKER STILL WORKS AND DISPENSES ICE. DID TROUBLE SHOOTING FROM MANUAL STILL NOT WORKING. CALL REPAIR PERSON THEY SAID WHOLE FREEZER DOOR WOULD NEED RE… read more
Daniel
Daniel
senior service enginner
High School or GED
2,306 satisfied customers
The ice maker is not making ice and the freezer drawer next
the ice maker is not making ice and the freezer drawer next to the ice maker has a layer of ice above the drawer … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a Maytag Pull-out freezer & the ice maker doesn't
We have a Maytag Pull-out freezer & the ice maker doesn't produce any ice ! Is there some switch that we need to flip for it to start working? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
DRYER MAKING LOUD NOISE AND NOT WORKING, FREEZER ICE MAKER
DRYER MAKING LOUD NOISE AND NOT WORKING, FREEZER ICE MAKER IS NOT WORKING ... … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Ice maker stopped making ice. water in ice trays but freezer
Ice maker stopped making ice. water in ice trays but freezer and frig. not cold enough. lights, motor in ice bucket all work? … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
The ice maker has stopped making ice. when you open freezer
the ice maker has stopped making ice. when you open freezer door a red light is flashing on upper right wall … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a kitchen Aid ice maker in the freezer, there is no
Hello, I have a kitchen Aid ice maker in the freezer, there is no ice being made. I followed your article, and the white blades are in theslight up position, above the white plastic trim piece… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I ordered a bottom freezer refrigerator with the ice maker
I ordered a bottom freezer refrigerator with the ice maker but now I don't want to use feature. Will it make noise if I do not connect water line (hose)? … read more
Daniel
Daniel
senior service enginner
High School or GED
2,306 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x