Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

My old fan switch had 3 speeds and an off position. The old

Customer Question
switch was made by KTE...
My old fan switch had 3 speeds and an off position. The old switch was made by KTE and had terminals marked L, 1, 2, 3. The pull chain broke inside of the plastic casing. I replaced it with a Westinghouse 77020, 3 speed fan switch. The Westingouse switch looks the same as the KTE and the 4 terminals are labeled the same: L, 1, 2, 3.
I was diligent to connect the wires onto the new switch as they were wired on the old one. I am positive I have the black wire going to L and the red wire going to 1. I'm 99% sure I put the other 2 wires into the 3 an 4 positions correctly but unless I take off the housing and look I can't tell you which colors went to each terminal.
My problem is that now I can't shut the fan off using the pull chain. My first pull I get fast speed, the second pull medium speed, the third pull slow speed, but the 4th pull puts it right back into high speed instead of shutting it off.
What happened?
Submitted: 8 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 34 minutes by:
5/25/2009
Appliance Technician: Francis, Home Appliance Technician replied 8 years ago
Francis
Francis, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,086
Experience: been working with refs, fridge, washers. dryers. dishwashers, microwaves for the past 12 yrs .
Verified
Hello,

When you first hook it up, is the fan already running after you put power to it?



Ask Your Own Appliance Question
Customer reply replied 8 years ago
The fan was running, I shut off the circuit breaker, changed the switch and turned the breaker back on. The fan started up again as soon as the breaker was turned back on.
Appliance Technician: Francis, Home Appliance Technician replied 8 years ago
Hello,

But originally, the fan is being turned on and off through that pull switch?

Ask Your Own Appliance Question
Customer reply replied 8 years ago
Yes. I can turn the light kit on or off either with its pull chain or the wall switch. I can not use tha same wall switch to turn the fan off or on. I always had to use the pull chain only to control the fan speeds of and on.
Appliance Technician: Francis, Home Appliance Technician replied 8 years ago
Ok.

Now disconnect the black wire ( L) and see if the fan would stop running.

Ask Your Own Appliance Question
Customer reply replied 8 years ago
Well, I would have to remove the housing cover, and possibly the switch depending whether or not I can get at the black.
What should happen if I remove the black wire?
Appliance Technician: Francis, Home Appliance Technician replied 8 years ago
The fan should stop.

If the fan stops, then the new switch is defective or you could probably just pulled the switch fast enough that it switches back to high speed.

Ask Your Own Appliance Question
Customer reply replied 8 years ago
I would have to try that before I can click on accept. It could take an hour or so.
Appliance Technician: Francis, Home Appliance Technician replied 8 years ago
It is fine.

If I am not online, just click accept ( If you want ) and I would get paid. If you have any more questions, just post it here also and I will answer them as soon as I log back in.

Ask Your Own Appliance Question
Customer reply replied 8 years ago
Your information was of no help to me.

I had to get information myself from other internet sources and also from Hampton Bay.
The proper answer is that the Westinghouse switch, even though it is marked the same way as the original, had to be connected differently. The orange wire had to be put into the L postion, the black into 1, yellow into 3 and purple into 4.

The orginal had the black as L orange as 1, purple as 3 and yellow as 4.

I will not accept any payment to you based on the fact you offered no solution.
Ask Francis Your Own Question
Francis
Francis
Francis, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2,086
2,086 Satisfied Customers
Experience: been working with refs, fridge, washers. dryers. dishwashers, microwaves for the past 12 yrs .

Francis is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I'm having a problem with my KitchenAid double oven
I'm having a problem with my KitchenAid double oven KEBS207SSS04. The unit is about 5 years old. I am able to operate the oven normally except I can not turn off the upper oven. Touching the upper ove… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
GE refrigerator model GSL25iGXL LS compressor won't start
GE refrigerator model GSL25iGXL LS compressor won't start replaced the inverter board a green light light up on the board but compressor still won't come on … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Our down draft oven just sparked and the heating element now
our down draft oven just sparked and the heating element now has a hole in it … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
The cover door on my refrigerator filter will not close
the cover door on my refrigerator filter will not close properly … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a Kenmore laundry center, model number 417 61723510.
I have a Kenmore laundry center, model number 417 61723510 . It beeps three times when you push the start button but won't start.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My GE oven light and range lights are not working. I have
My GE oven light and range lights are not working. I have power to oven and over head microwave. I have also replaced the bulbs and checked the breakers but still not working. Any recommendations? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
My Kenmore elite 795-72062.212 makes a load noice. I thought
my Kenmore elite 795-72062.212 makes a load noice. I thought It was the ice maker but turned it off with the switch and it still is making the noice. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a GE dishwasher (model BDF520PGJB13). The AutoSense
Hello. We have a GE dishwasher (model BDF520PGJB13). The AutoSense button keeps coming on by itself long after the dishwashing cycle has stopped and it attempts to was the dishes again. How do we get … read more
travis webb
travis webb
tech.
2,160 satisfied customers
I have a Frigidaire refrigerator model phsc39eess5 and it
I have a Frigidaire refrigerator model phsc39eess5 and it was slowly dispensing water for a few weeks then stopped putting out and water on the door. I replaced the water control valve and water filte… read more
Randy 43
Randy 43
appliance technician
Vocational, Technical or Trade Scho
3,771 satisfied customers
Microwave turns and lights but is not heating. Could I have
Microwave turns and lights but is not heating. Could I have pushed wrong button? … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Maytag refrigerator - freezer working, refrigerator is not.
Maytag refrigerator - freezer working, refrigerator is not … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Bosch Silence Plus 44dBA, SHP65T52UC/07. Kitchen sink backed
Bosch Silence Plus 44dBA, SHP65T52UC/07. Kitchen sink backed up and had the clogged drain fixed, but now the dishwasher display is blank but the motor/pump keeps coming on/off. Runs with door open or … read more
Don T.
Don T.
President
Associate Degree
179 satisfied customers
I'm moving my washing machine and want to know about
Hi there, I'm moving my washing machine and want to know about securing the drum. I'm wondering though if it might be easier to talk to someone on the phone while I'm actually at the machine. What do … read more
travis webb
travis webb
tech.
2,160 satisfied customers
We have had our microwave 7 months. Used it yesterday but
We have had our microwave 7 months. Used it yesterday but last … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
I have a Jen Air Model Number JDR8895AAW. The oven doors do
I have a Jen Air Model Number JDR8895AAW. The oven doors do not unlock. The key pad works to a point that I can hear replays click when I try to Cancel the Lock or Reset to factory defaults. … read more
travis webb
travis webb
tech.
2,160 satisfied customers
My ge side by side profile refrigerator control panel is
my ge side by side profile refrigerator control panel is blinking zeros and the temp. cooling is still working but the interior lights flash and are dim … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a whirlpool dishwasher. I washed load of dishes and
I have a whirlpool dishwasher. I washed load of dishes and when I went to put them away they have soap pwder on them so wanted to run them through a rinse but it just has the clean light on and I can'… read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Have a built in termador electric oven. Replaced broiler
have a built in termador electric oven. Replaced broiler unit as it woudln't heat, still having problem just replaced circuit board and when we try to heat broiler or oven it will not go above 100 deg… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x