Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

I replaced an ice maker in a Kenmore sidebyside refringerator,

Customer Question
the water is now shooting...
I replaced an ice maker in a Kenmore sidebyside refringerator, the water is now shooting out of the the water dispenser.
My question is it because of air in the line?
Submitted: 8 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 10 minutes by:
5/6/2009
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
did you touch the the valve in the back for any reason? I mean in the rear of the refrigerator where the water line connects? there shouldnt be any air in the line on that side of the valve just from changing the ice maker let me know. it sounds like the plugs on the valve got switched to the wrong sides. thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 8 years ago

I turned the water off from the wall so Ii could install it. after I installed it I turned it back on. and When the water came on for the ice maker it started shooting the water out of the dispenser in the front of the fridge. So I turned the water off again.

What is the problem?

Customer reply replied 8 years ago
The valves you are referring to are these connected to the fridge?
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
yes.ok try that again and have someone hold a cup under the water dispenser but tell them not to push it in like there getting water this is just to catch any water if it happens again, turn the water on slow. see if it still does it. it sounds now like you need a water valve for some reason it seems to be open, its eletronic and may be stuck open. let me know thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 8 years ago

I did replace the valves in the back of the frindge after the storm, but the ice maker never worked.

I just turned the water valve back on at the wall, now nothing is happening, I do have a glass at the dispenser to catch any water that might come out, but nothing is working.

How long does it take for the water to dispense in the ice maker?

And what should I do now?

 

 

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
well the ice maker has to cool down to about 8 degrees before it starts making ice so you need to give it some time, can you get water out of the door now?
Ask Your Own Appliance Question
Customer reply replied 8 years ago
no, I checked it no water. do i need to unplug it to reset it maybe?
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
not on this model, I think I know whats going on , can you get me the full model #? thanks , Bryan, dont worry will get to the bottom of this.
Ask Your Own Appliance Question
Customer reply replied 8 years ago
#596.52673200
Customer reply replied 8 years ago
Correction I left the wire up inside the ice maker. I just put it down the ice dropped 2pcs of ice and the water dispensed out of the front of the fridge.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
ok I believe your chiller tank is frozen up on you.Part 224974remove the crisper drawer and look behind them in the fresh food section and you will see this, or yours may have a tube all rolled up with water in it . take a hair dryer and run in all over this but also near where the tubes connect and defrost this. when these sit a little while they sometimes will freeze , keep trying the water in the door as you do this and see if the water starts to flow, get it flowing good and then your ice maker should start getting water and making ice again. let me know , thanks Bryan, you got it working I guess while I was writing this, great , if you need anything more let me know, thanks bryan
Ask Your Own Appliance Question
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
when you say water came out the door were saying it came out when the ice maker cycled? if that happened you have the two plugs on the water valve switched. let me know . thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 8 years ago

How long with the blow dryer and how will I know it is flowing.

Did you recieve the email reply about the wire inside the ice maker being up, and the ice dropped 2-pcs , thw water coming out of the water dispenser.

Will the blow dryer still work?

Customer reply replied 8 years ago

Yes it did. The water value you are referring is the one in the back of the fridge at the bottom?

What next disconnect and swich them?

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
yes disconect them and switch them if that doesnt work then try the hair dryer sounds like the wires are crossed, try pressing the water dispenser and see if water goes into the ice maker. let me know thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 8 years ago

I did press the water dispenser and nothing came out, only when the ice maker cycled .

I have shut the water off again. I need to know do you have a picture of a water valve

or instructions on how to install the valve the right way?

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
this is the valve. Part 1018you can see the spades for the plugs one comes out the side and one the back. you need to pull the plugs and reverse the them put the one on the side to the one on the back and vice versa. this valve is in the back where the water line connects. try that and let me know,
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 8 years ago

Thanks I will retry this again.

I am a woman trying to get this right Big Thanks for your help.

If I need to I will email you again.

Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
no problem , anytime you can still come back if you need more help. just leave the question open and they wont charge you again, thanks Bryan
Ask Your Own Appliance Question
Customer reply replied 8 years ago
ok I will do that.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
bye for now and good luck, Bryan
Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,536 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

80,845 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

17,409 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
I have a whirlpool refrigerator with a ice maker and water
hello, I have a whirlpool refrigerator with a ice maker and water dispenser. the water dispenser and light work bit the ice dispenser will not dispense ice … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Model # for an ice maker to be installed in modelRF170wdlx5.
model # for an ice maker to be installed in modelRF170wdlx5 … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
Kennmore 79579432215 refrigerator ice maker will not fill
Kennmore***********refrigerator ice maker will not fill with water. I have replaced the ice maker assembly. I am water to the door. A new filter has been replaced. I have tested the double solenoid. W… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker in our Whirlpool refrigerator is not making
The ice maker in our Whirlpool refrigerator is not making ice. Help! … read more
Joel Swenson
Joel Swenson
High School or GED
3,262 satisfied customers
Samsung RFG298AAPN ice maker not working. The model is
The model is listed above, RFG298AAPN about 8 years old … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Ice maker on frigerdare does not fill with water. Water is
Ice maker on frigerdare does not fill with water. Water is available on water dispenser on front. … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
The ice maker is working and water dispenses, but there is a
The ice maker is working and water dispenses, but there is a water leak inside the freezer. … read more
Joel Swenson
Joel Swenson
High School or GED
3,262 satisfied customers
My ice maker and water depenser are not working,ice maker
my ice maker and water depenser are not working,ice maker keeps open shut open shut, driving me craa … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
The ice maker on top works but the ice maker in the freezer
the ice maker on top works but the ice maker in the freezer does not ,why? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Ice maker not working-changed out ice maker -have valve in
ice maker not working-changed out ice maker -have valve in hand #N-86-QC (2188709) continunity seems good water flow good. Can valve still be bad ? Thanks … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
When Ice maker requires water for ice or the water dispenser
When Ice maker requires water for ice or the water dispenser is used, a loud machine gun like sound comes from upper left. If water is dispensed for servral seconds the noise slowly quiets down. Idea … read more
Joel Swenson
Joel Swenson
High School or GED
3,262 satisfied customers
LFX25960SB LG POS...the ice maker and water dispenser has
LFX25960SB LG POS...the ice maker and water dispenser has stopped working. I had replaced the ice maker as the arm had stopped. It worked for a while then stopped again. changed the filter and the inl… read more
Webb-Guy
Webb-Guy
tech.
78 satisfied customers
We have a side by side with ice maker & water dispenser.
We have a side by side with ice maker & water dispenser. Today it will not give us water & the ice maker isn't working. … read more
Webb-Guy
Webb-Guy
tech.
78 satisfied customers
My water dispenser won't work. Water reaches the ice maker
my water dispenser won't work. Water reaches the ice maker and to the coupler at the bottom of the door. So something is wrong with the water line within the freezer door. How do I fix it? Can I take … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Lg refrigerator water dispenser works ice maker does not,
Lg refrigerator water dispenser works ice maker does not … read more
Dino
Dino
gcse
45 satisfied customers
My ice maker does not make ice...the water dispenser works,
my ice maker does not make ice...the water dispenser works … read more
Kelly
Kelly
Appliance Technician
High School or GED
17,409 satisfied customers
We replaced the filter in the ice maker but ice maker is not
we replaced the filter in the ice maker but ice maker is not working . it is on model # mf12269vem11. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
80,845 satisfied customers
Our Whirlpool ED22PQ ice maker/water dispenser does not have
Hi, Our Whirlpool ED22PQ ice maker/water dispenser does not have good pressure. The icemaker used to work well but now the ice cubes are hollow. I read on the back of the refrig that there is a water … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x