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I have a Kenmore Refrigerator model R134a and the freezer drain

plug keeps freezing up sending...
I have a Kenmore Refrigerator model R134a and the freezer drain plug keeps freezing up sending water into the refrigerator section. I have to unscrew the base of the freezer and clear the ice that accumulates under it and then use a hair dryer to melt the ice in the plug every week and it is getting annoying. This has just started happening in the last 6 months. I have owned this refrigerator for 7 years. I NEED HELP....PLEASE!!!!
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Answered in 2 minutes by:
5/1/2009
william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,034
Experience: Major Home Appliance Technician Specialist Whirpool Certificate
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whats the model number please? thanks
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Customer reply replied 8 years ago
it shows R134a on the back in blue. If that is not it where do I look?
thats the refrigerent in your frige look on the inside of your doors on the inside of the frige
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Customer reply replied 8 years ago
coldspot model 106 manufactured 04/95
look for a bunch of numbers that dosent bring up anything
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Customer reply replied 8 years ago
ok, next to model(NNN) NNN-NNNN serial # XXXXX

where does it freeze at

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Customer reply replied 8 years ago
It freezes in the metal drain pan plug and then it backs up underneath the plastic covering. I end up removing the plastic cover and chip out all the ice from there and from under the metal drain pan(I guess it is called) area then use a hair dryer to melt the plug and pour hot water down the drain to flush the line. It only started doing this about 6 months ago.
whats the temp in your freezer?
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Customer reply replied 8 years ago
don't really know, I would have to put a thermometer in it. I have the controls set at 3(recommended) on the refrigerator and between 3 and 4 for the freezer. 3 is also the recommended for the freezer. I have not modified the controls at all since I have owned the refrigerator.

do me a favor put a theremometer in there and check for me get back with me in about 1 hr set it on the rack ok

 

 

 

 

 

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Customer reply replied 8 years ago
I did already put one in there and will get back with you at 10:45. Now, do I hit accept or just reply next?

you can just wait

 

 

 

 

 

 

 

 

 

 

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Customer reply replied 8 years ago
the thermometer I put in the freezer went below 10 degrees F. that is as low as it registered.
so would you say 0 degrees then
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Customer reply replied 8 years ago
yes

ok take a piece of copper wire wrap it around the coils that you see under there in the lower back and poke it up in the drain hole the heat from the coils will transfer in the drain pipe and keep the clear for you i seen this many of times

 

 

 

william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,034
Experience: Major Home Appliance Technician Specialist Whirpool Certificate
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william and 87 other Appliance Specialists are ready to help you
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Customer reply replied 8 years ago
ok, I will try it. Thanks for your help.
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william
william
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3,034
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