Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Hello, I have a PLHS237ZA Side by Side refrigerator. Every

Customer Question
Hello, I have a PLHS237ZA...
Hello, I have a PLHS237ZA Side by Side refrigerator. Every time I open the freezer side -- the light on the control panel turns on and both cubes and crushed ice indicators turn on as well. At this point, only crushed iced will be dispensed. How can I fix this problem?
Submitted: 8 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 11 minutes by:
4/7/2009
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
this sounds like one of three problems, this.Part(NNN) NNN-NNNN width= which is the soleniod that makes it go from cubed to crushed, this, Part(NNN) NNN-NNNN width= the dipenser control board or the bar that runs underneath the auger is stuck its probably a gold looking bar under the part that holds the ice cubes.
Ask Your Own Appliance Question
Customer reply replied 8 years ago
The issue is that ALL of the switches turn on, including light. I have to manually turn the light off and switch back to cubes. Then, everything works OK till I open the freezer again. There are no problems between opening the door.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago

I misunderstood..I have seen this before..everytime you open and close the door the settings are changing.

The light comes on and stays on. Thats the board causing the problem. Replace that board and that will take care of it.

You can get it below.

 

http://midwayparts.net/zen-cart-v1.3.8a-full-fileset-12112007/index.php?main_page=product_info&cPath=7&products_id=69

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
Verified
Bryan and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 8 years ago
Thank you very much for your answer! One more questions -- would I be able to replace it w/o soldering?
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
Yes its a plug in module. I ll see if I can find a drawing for disassembly.
Ask Your Own Appliance Question
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago

Wait just a bit. This may take some time I think I found something I just want to double

check.

Ask Your Own Appliance Question
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago

Ok yes thats definitely the one you want click the link below and select your model.

choose parts diagram from the list and then choose page 14/21. Thats your dispenser.

That second board you will see is a power board. You do not need that one.

 

http://www.frigidaire.com/support/ResultsPage.asp?strModel=PLHS237ZA+&User=&Search=Search

Ask Your Own Appliance Question
Customer reply replied 8 years ago
Great! The diagram is very useful. However, should I ignore the dispenser control board from the Midway Parts? I'm also not sure which sub-model is mine. All I have on the label is PLHS237ZA. Does it mean I have to pick a part for PLHS237ZAB0 model? Thanks again.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago

That drawing is for example only . Print that out so you have something to go by when

you are ready to do the installation.

 

The correct part you need to order I linked you to

above at midway parts is the exact part you need.

 

Remember to unplug before you start. You are most certianly welcome.

Ask Your Own Appliance Question
Ask Bryan Your Own Question
Bryan
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
12,157 Satisfied Customers
Experience: 15 yrs. experience as a certified appliance technician.

Bryan is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
Our side by side refrigerator freezer is not working
Our side by side refrigerator freezer is not working correctly. The freezer is not working. Ice cream melted, so far none of the meat shows signs of thawing but ice maker has shut down. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Kitchenaid side by side refrigerator/freezer that's
Hello! I have a Kitchenaid side by side refrigerator/freezer that's about 16 years old. I may have two problems: 1. the icemaker makes too much ice and the bin overflows. I see icicles coming down out… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Have Frigidaire.com side by side Refrigerator w/bottom
Have Frigidaire.com side by side Refrigerator w/bottom freezer. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Whirlpool side by side refrigerator. Freezer working fine;
Whirlpool side by side refrigerator. Freezer working fine; refrigerator will not cool properly. Coils have been cleaned, fan in back is working. What should be checked next? … read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have an Ikea/Whirlpool side by side refrigerator with
I have an Ikea/Whirlpool side by side refrigerator with ice/water front dispenser. the ice maker has broken, and the local repair gave an estimate of $1200 to fix! They say the door must be replaced. … read more
Appliance Tech Dave
Appliance Tech Dave
Vocational, Technical or Trade Scho
1,116 satisfied customers
I have a GE Profile side-by-side refrigerator and the
I have a GE Profile side-by-side refrigerator and the plastic bracket that supports the left-hand side of the auger motor has broken. I can prop up the motor assembly with a bottle and everything work… read more
travis webb
travis webb
tech.
2,410 satisfied customers
I have a Maytag side by side refrigerator/freezer model
I have a Maytag side by side refrigerator/freezer model #MSD2454GR. The drain in the freezer compartment recently froze with ice in the bottom of the compartment, the drain line pan, and drain line. I… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
I have a side by side refrigerator model #gsh25jsxjss
I have a side by side refrigerator model #gsh25jsxjss s#-fs20277s it works but the freezer has alot of moisture in it how can we fix it so there is no moisture in it … read more
Rusty S
Rusty S
Technician
155 satisfied customers
My GE Profile side by side refrigerator/freezer has a
My GE Profile side by side refrigerator/freezer has a problem making thoroughly solid ice cubes. They come out partially formed with a thin veneer of ice covering the top portion of the cubes. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
How do L turn on my side by side refrigerator freezer. Where
How do L turn on my side by side refrigerator freezer … read more
Daniel
Daniel
senior service enginner
High School or GED
2,306 satisfied customers
Kitchenaid side-by-side refrigerator icemaker is not
Kitchenaid side-by-side refrigerator icemaker is not working. Ice is being made but not dispensed. Ejector blades are in correct location. Water supply is fine. The light on the switch for the ice mak… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
We have a whirlpool side by side refrigerator freezer,,,my
we have a whirlpool side by side refrigerator freezer,,,my son messed up the controls and now it appears both the freezer and refrigeratyor are not cooling … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My GE side-by-side refrigerator/freezer is not cooling
My GE side-by-side refrigerator/freezer is not cooling anymore. have run through the website troubleshooting and will probably schedule service call, … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
GE side by side refrigerator that the fan in the freezer is
GE side by side refrigerator that the fan in the freezer is pulsating. Not running right. Unit is cooling fine. Model number PSS26MSWA22… read more
Whrlp Master Tech
Whrlp Master Tech
Vocational, Technical or Trade Scho
4,977 satisfied customers
My GE profile side-by-side refrigerator freezer doesn't
My GE profile side-by-side refrigerator freezer doesn't cycle. It runs constantly. Both compartment settings are at mid-range. The heater in the freezer section appears to be functioning as it is not … read more
Eng-Tech
Eng-Tech
Bachelor's in Electrical Engineering Technology
0 satisfied customers
My whirlpool side by side refrigerator freezer is working
my whirlpool side by side refrigerator freezer is working but the refrigerator is not cold I hear the fan working but its not cooling … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
I have a side-by-side refrigerator with the freezer on the
I have a side-by-side refrigerator with the freezer on the bottom; model I believe to be “GI0FSAXVYO11”. Problem, the control panel lights are out, when I push any of the control buttons the digital r… read more
Billy Olenick
Billy Olenick
Major appliance repair tech
127 satisfied customers
Viking side by side refrigerator/freezer with water and ice
Viking side by side refrigerator/freezer with water and ice in the door is leaking on the bottom, it has ruined my wood floors. We turned the ice maker off and stopped using the water on the door feat… read more
travis webb
travis webb
tech.
2,410 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x