How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask william Your Own Question
william, Home Appliance Technician
Category: Appliance
Satisfied Customers: 3034
Experience:  Major Home Appliance Technician Specialist Whirpool Certificate
Type Your Appliance Question Here...
william is online now
A new question is answered every 9 seconds

Hi. Got a Panasonic NN-A524M microwave, Inverter Slimline Combi)

Resolved Question:

Hi. Got a Panasonic NN-A524M microwave, Inverter Slimline Combi) about 18 months old. Worked brilliantly till this pm when it just went totally dead — no light , no power; zilch. Changed 13 amp fuse made no difference. Tried different plug socket and made no difference. Help!! do I need a service call? Many thanks, XXXXX XXXXX
Submitted: 8 years ago.
Category: Appliance
Expert:  william replied 8 years ago.
was this a ceramic fuse that you changed?
Customer: replied 8 years ago.
No just a standard 13 amp fuse like for any other appliance
Expert:  william replied 8 years ago.

this need to be a ceramic fuse








Customer: replied 8 years ago.
Hi I don't know what a ceramic fuse is. The one in the original plug looked to me just like any other standard fuse. Where would I get a ceramic one — just at Panasonic?
Expert:  william replied 8 years ago.

check an appliance parts house im not sure if a local hard ware store would have them or not since you had this open was there another fuse? if you look becareful there are 2 componets in there that hold a charge of 5000 volts even with it being unplugged and it will kill you on the spot





william and 3 other Appliance Specialists are ready to help you