Appliance

Need Appliance Repair Help? Ask a Technician for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Appliance

Maytag Gemini Gas Range Broiler will not Light

Customer Question
I have a Maytag Gas...
I have a Maytag Gas Gemini Range. Model MGR6772BDS. S/N 10224618AV. If I press the broil button the upper over bake burner lights. If i press the upper over bake the upper oven bake burner lights as it should. The broil burner never lights. I replace the clock board with a brand new board and the problem remains the same. I tested all of the safety valve terminals and have continuity. Any ideas?
Submitted: 8 years ago.Category: Appliance
Show More
Show Less
Ask Your Own Appliance Question
Answered in 3 minutes by:
3/27/2009
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8,007
Experience: 20 years experience
Verified

Replace the broil igniter.

 

Ask Your Own Appliance Question
Customer reply replied 8 years ago
can i swap the upper bake and upper broil igniters to test this?
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago

You should be able to.

 

Ask Your Own Appliance Question
Customer reply replied 8 years ago
ok let me try it - if it works i'll accept.
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
ok
Ask Your Own Appliance Question
Customer reply replied 8 years ago
Tom, That made no difference. I swapped the bake and broil igniters. When I press bake - the bake bruner fires up as it should. When I press broil the bake burner fires up - not the broiler burner.

So then I swapped the broil lead off of the clock/control board with the bake lead off of the clock/control board. Now when I press bake the broiler lights and when I press broil the brolier also lights - the bake burner never lights. The broil relay on the control board never operates - if I press bake or broil - only the bake relay operates. This would indicate the clock/control board but since I replaced it with a new one I would not expect the new one to have the same problem - would you?
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
It would not be the first time.Let me see if i can find a tech manual for your unit.
Ask Your Own Appliance Question
Customer reply replied 8 years ago
OK - one more piece to the puzzle - if I put the range in test mode and hit the bake and broil buttons it works correctly when I meter the bake and broil leads.

Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago

Go here it tells you how to test the components that are involved.

http://www.servicematters.com/maytag_library/docs/16021688.pdf

 

Ask Your Own Appliance Question
Customer reply replied 8 years ago
That is the same doc I used to put the range in test mode. As I have said in test mode the broil relay operates. In normal operation it does not. I also tested the safety valve and there was continuity on both circuits. I tested the temp sensor and it measured correctly at 1100 ohms. Both igniters work and if I swap the relay leads the broiler works so I know the safety valve works. Any other ideas?
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago

It has to be the board there is nothing inbetween. You got a bad board.

 

Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8,007
Experience: 20 years experience
Verified
Tom Johnston and 87 other Appliance Specialists are ready to help you
Ask your own question now
Customer reply replied 8 years ago
thanks for your time
Appliance Technician: Tom Johnston, Home Appliance Technician replied 8 years ago
Your welcome thank you
Ask Your Own Appliance Question
Ask Tom Johnston Your Own Question
Tom Johnston
Tom Johnston
Tom Johnston, Home Appliance Technician
Category: Appliance
Satisfied Customers: 8,007
8,007 Satisfied Customers
Experience: 20 years experience

Tom Johnston is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air.

JeanRiverhead, NY

You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future.

JimmyBagley, IA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

< Previous | Next >

Meet the Experts:

John

John

Home Appliance Technician

13,453 satisfied customers

Appliance repair business owner for over 43 years.

Tom Goellner

Tom Goellner

Home Appliance Technician

1,558 satisfied customers

32 yrs. experience servicing major appliances and HVAC equipment.

Tyler Z.

Tyler Z.

Appliance Doc

83,495 satisfied customers

9+ years being an appliance technician with factory training.

Kelly

Kelly

Appliance Technician

18,497 satisfied customers

Highly accurate diagnostician with over 30 years experience!

The Home Smithy

The Home Smithy

Home Appliance Technician

6,148 satisfied customers

30 years repairing appliances

william

william

Home Appliance Technician

3,012 satisfied customers

Major Home Appliance Technician Specialist Whirpool Certificate

John

John

restaurant equipment technician

2,103 satisfied customers

25+ years experience. I'm now employed by a commercial cooking equipment service company

< Previous | Next >

Related Appliance Questions
The red "run" light is flashing and machine will run dry for
The red "run" light is flashing and machine will run dry for a few seconds … read more
travis webb
travis webb
tech.
2,403 satisfied customers
Kenmore elite bottom freezer refrigerator. Model #
Kenmore elite bottom freezer refrigerator. Model #*********** ice maker is not working … read more
travis webb
travis webb
tech.
2,403 satisfied customers
I have a question about installing a Frigidaire garage kit
I have a question about installing a Frigidaire garage kit in my Frigidaire LFHT2131QF4 … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I am renting and have no manual for my Frigidaire 23cubic
I am renting and have no manual for my Frigidaire 23cubic ft. side by side, 5 yrs. old. The refrigerator is not making ice. How do I turn it on or replace filter or whatever is needing to be done. Tha… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
I have a Whirlpool refrigerator with doors and a drawer.
I have a Whirlpool refrigerator with doors and a drawer. Several months ago, I had a local technician come check our my refrigerator because I had ice under the two pull out drawers. He replaced the p… read more
Nolan Rettig
Nolan Rettig
Service Technician
High School or GED
279 satisfied customers
Have Kenmore Elite Refrig. showing error code "er CO". What
Have Kenmore Elite Refrig. showing error code "er CO". What does code indicate? … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My freezer is defrosting. There is a wire inside the left of
My freezer is defrosting. There is a wire inside the left of the freezer. should this wire be in the up position or should it be facing down? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My LG washer earlier displayed the OE error message. I
My LG washer earlier displayed the OE error message. I cleared the drain pump filter and checked for kinks in the drain hose. When I start the washer now everything turns on. However whenever I try to… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer is defrosting. There is a wire inside the left of
My freezer is defrosting. There is a wire inside the left of the freezer. should this wire be in the up position or should it be facing down? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
When I close the refrigerator door the fan comes on and
When I close the refrigerator door the fan comes on and makes a loud noise. When I open the door the fan shuts off. … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
Lower oven won't heat (upper does) Thermador SCD302ZP/01. 13
lower oven won't heat (upper does) Thermador SCD302ZP/01 … read more
Tyler Z.
Tyler Z.
Appliance Doc
Bachelor's Degree
83,495 satisfied customers
My dacor cooktop won't light ... it was fine two days ago.
My dacor cooktop won't light ... it was fine two days ago … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Our gas /electric convection unit got wet, now probe light
our gas /electric convection unit got wet, now probe light stays on and it only seems to want to run in convection mode, does not clear? … read more
Kelly
Kelly
Appliance Technician
High School or GED
18,497 satisfied customers
The whirlpool model wfw72hedwo will not fill drum turns and
The whirlpool model wfw72hedwo will not fill drum turns and machine runs but no wAter. … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
We have a Viking VCBB 2R-SS fridge freezer. Fridge is t
We have a Viking VCBB 2R-SS fridge freezer. Fridge is t cooling down properly even at max. Freezer is fine … read more
travis webb
travis webb
tech.
2,403 satisfied customers
I have an insidkerator that needs to be replaced. Are all
I have an insidkerator that needs to be replaced. Are all brands a standard size when we hook it up to the sink or do we need to be super careful to buy one that will fit? … read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
My freezer doesn't seem to be working. Temperature is slowly
My freezer doesn't seem to be working. Temperature is slowly rising … read more
travis webb
travis webb
tech.
2,403 satisfied customers
Working on a maytag front load washer model number
Working on a maytag front load washer model number MHWE900VJ00. I need some assistance on the procedure or a video on how to replace the inner spin basket and outer rear tub front load washer.… read more
HVAC Guru
HVAC Guru
Service Technician
Associate Degree
682 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x