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ok check the center of the gear and see if one of the two plastic pieces in the center that holds the gear is broken off. let me know.
I clicked on the link. item shown says "Whirlpool ice maker module" and this is a Kenmore refrigerator. Is that OK.
I also have a question about this site. Do I click on the accept buton to pay you now? If I have a question once I receive this part, am I able to refer back to this inquiry, or do I have to start over again. Do you know how this works?