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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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why is my frost free freezer frosting up

Customer Question

why is my frost free freezer frosting up
Submitted: 8 years ago.
Category: Appliance
Expert:  John replied 8 years ago.


The fridge is not going in to the defrost cycle

Please send me the make & the model #

Customer: replied 8 years ago.
It is a Kitchen Aid. Where would I find the model number?
Expert:  John replied 8 years ago.

On the inside wall down by the crispers

Customer: replied 8 years ago.
Kitchen Aid   Model # XXXXX
Expert:  John replied 8 years ago.

Is the whole back wall of the freezer frosted up

Or the bottom part Heres the breakdown of your fridge. the floor of the freezer comes out. Lift out the floor and check for ice under the freezer floor

Let me know what you find