How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

I have a Frigidare Gallery FRS26ZGE. The freezer side is working

This answer was rated:

I have a Frigidare Gallery FRS26ZGE. The freezer side is working but the frig side is warm. I vacuumed underneath but it wasn't very dirty. Is there some I can do or replace myself?
HiCustomer Thank you for asking your question on JustAnswer. The other Experts and I are working on your answer. By the way, it would help us to know:
-Could you explain your situation a little more?

Thank you again for trusting us with your problem. Please reply as soon as possible so that we can finish answering your question.

can you tell me if the fan is running inside freezer? also do you hear any clicking or buzzing comming from the compressor? pull refrigerator away from wall and listen.thanks Bryan
Customer: replied 8 years ago.
Yes the fan is running, actually non-stop. Did not hear any clicking or buzzing from the compressor.
can you hear the compressor running?
Customer: replied 8 years ago.
No I dont hear it running but it is warm, sorry didn't see that you had responded again.
thats ok . do you see any frost on the back panel inside the freezer section? remove the food and look real good. thanks Bryan
Customer: replied 8 years ago.
Yes near the bottom
ok you have a defrost problem , are you able to remove the panel in the back of the freezer inside? let me know thanks Bryan
Customer: replied 8 years ago.
Yes but will take a few minutes. Has hex head screws and shelf rails
ok when you get it off let me know,thanks
Customer: replied 8 years ago.
Ok back is off and looking at a significant amount of Ice/frost build up.
ok you more than likely on this model need to replace the defrost thermosat. this is it. Part 401its under twenty dollars. you will find this at the top of the coils . take a hair dryer and defrost all the ice and frost from the coils this will make refrigerator run correctly until you can get the part. plese press accept its the only way i get paid for assisting you. you can still come back and ask more questions after. feedback and bonuses are always appreciated. thanks Bryan
Bryan and 4 other Appliance Specialists are ready to help you
Customer: replied 8 years ago.
Thanks Bryan,

Your service is terrific, not only did I save money but I learned something and all on a Sunday morning. (Blows that theory about old dogs)!

Thanks again!!!
your very welcome . when you get this defrosted put the panel back on and let it run put your sttings on about half way on each and it will get back to normal , this sometimes takes a little while because your defrosting this and making it warm but after about 8 hours you will see. this shouldnt get like that again for about three weeks so you will have time to get the part and get it installed. thanks again well wishes Bryan