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I purchased a Samsung Model RS2533SW, maybe two years ago,

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and now the refrigerator part...
I purchased a Samsung Model RS2533SW, maybe two years ago, and now the refrigerator part is not cooling. The freezer part works fine. Any ideas?
Submitted: 8 years ago.Category: Appliance
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2/3/2009
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
Appliance Man
Appliance Man, Home Appliance Technician
Category: Appliance
Satisfied Customers: 9,896
Experience: Appliance tech 4 years
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Open up the freezer door and tell me if you hear a fan running inside the freezer.
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Customer reply replied 8 years ago
No, we hear no fan running.
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
Then you have a bad evap fan. The freezer cools the frig by circulating are into it. If the fan is bad it wont blow air into the frig.
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Customer reply replied 8 years ago
Do you know the part number we would need?
Customer reply replied 8 years ago
Does the evaporative cooler not work because the fan is not working? How do you fix it?
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
The evaporator cools the unit if the freezer is working then it is fine. It just inst getting air flow accross it because the fan is bad. You need to remove the back panel INSIDE the freezer and replace the fan.
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Customer reply replied 8 years ago
How do you remove the panel, from the inside or outside, and if inside, where are screws.
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago

Remove the back panel fron the inside. It is held on by several screws this is the part you need. http://www.partstore.com/Part/Samsung/Samsung/DA3100020E/New.aspx?ModelMfgName=Samsung&ModelBrandName=Samsung&ModelNumber=RS2533SW

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Customer reply replied 8 years ago
Does the fan motor run on 120 volts or 24 volts ac?
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
120 volts ac
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Customer reply replied 8 years ago
There's three wires, a yellow, black and a gray wire; if you were going to test it, which wires would you connect 120 volts across. Since there's 3 wires, is this a two-speed motor?
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
One is ground, one is neutral and one is power. I dont have a diagram but i would just test them al to eaachother and see if you get any volts.
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Customer reply replied 8 years ago
Do you mean to put AC across two at a time to see if it would work. Is this a two-speed?
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
One speed motor. Two wires at a time is correct.
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Customer reply replied 8 years ago
All it did was spark, no turning.
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
That means you have power and the motor is bad.
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Customer reply replied 8 years ago
If it's sparking, is it possible the motor shorted out and and something else got ruined?
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
It is possible but if you are getting power then you should be ok. You just need to replace the motor.
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Customer reply replied 8 years ago
I used an ac meter and I could not find any voltage in any of the three wires, testing two at a time. What else could it be? Why isn't there any power coming to the wires?
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
If you have no power then you have a bad control board.
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Customer reply replied 8 years ago
What do you do about a bad control board? What is the board part number, and how do you get the board out of there? Are you sure the motor was 120 v., or could it be a 24 v? If it was 24 v., did I ruin the motor by applying 120v. to it?
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago
Why did you apply 120 volts to it. You need to test then with a voltmeter. I would recommend you call a tech out there to fix this now. You may have fried the board if you grounded out the power. You never want to apply power to anything. You just want to see if you have power to it.
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Customer reply replied 8 years ago
I did not apply power to the wires coming out of the refrigerator. I unsnapped the wire connector, and removed the motor. Then I applied the 120 v. to the wires two at a time (as you said) to the motor itself, not going into the refrigerator or control panel.
Appliance Technician: Appliance Man, Home Appliance Technician replied 8 years ago

the motor was already bad. I wsould still call a tech out before throwing a 200 control board on it.

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Customer reply replied 8 years ago
Do you know the part number for the control board, in case we need that? So you think it's the motor? Is there a schematic we can refer to?
Customer reply replied 8 years ago
Did you disappear?
Customer reply replied 8 years ago
My last question was not answered, so we're still not sure. Did somebody leave? Please get back to me so I can turn the computer off.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Hi. this is Bryan. I was reading your posts with the other tech.,he told you your evaporator was 120.volts ac which is wrong its 12 volt dc, that means when you put 120 volts to the motor and it sparked you fried the motor. click here to get a new motor. http://www.repairclinic.com/SSPartDetail.aspx?s=t-DA31-00020E-%3d%3di1075171&PartID=1075171 sorry you got the wrong advice. test for power with your meter at the plug in refrigerator freezer section where you unpluged motor set your volt meter for dc volts. let me know if you get 12 volts dc., if you dont you need to replace the main control board (pictured here) Part(NNN) NNN-NNNN width=hope this helps thanks Bryan, please press accept on this post for its the only way i get paid. thanks again, Bryan

Bryan
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12,157
Experience: 15 yrs. experience as a certified appliance technician.
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Bryan and 87 other Appliance Specialists are ready to help you
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Customer reply replied 8 years ago
I did not accept, because J. Zimmerman gave us info that fried our motor. We asked about the volts, and he said it was 120 v. Then, after he stopped replying to us (see the stream above), someone else got on at 4 or 5 in the morning, and said that J. Zimmerman was wrong about the 120 v. It was supposed to be 12 v. dc. So now our motor is fried. Why would we accept this answer from J. Zimmerman.
Appliance Technician: Bryan, Home Appliance Technician replied 8 years ago
dont accept ! he gave bad info.sorry, Bryan
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Bryan
Bryan
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