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Water heater will run but will shut off and pilot lite will

go out have relite 5...
Water heater will run but will shut off and pilot lite will go out have relite 5 times will run for a while but wont completely heat tank then all goes out
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Answered in 2 minutes by:
2/1/2009
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19,184
Experience: Over 35 years of in home appliance repair and service
Verified
may i have the model number off your unit please
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Customer reply replied 8 years ago
kenmoreNNN-NN-NNNN
can you relite the pilot as soon as it goes out?
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Customer reply replied 8 years ago

as soon as we relize it goes out yes it will relite havent actually seen it go out and try right then

 

you have a bad gas valve ,,, the part number for it is F145-1278 and it cost about $90.00 at www3sears.com ,,,,, you will need to drain the water heater to do the swap ,,,, hope this helped / larry


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Customer reply replied 8 years ago
with a bad gas valve it will run then when not running pilolt will go out
the gas valve controls the gas to the pilot and burner ,,, all else will work / larry
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Customer reply replied 8 years ago

ok just wondered because i notice flame on burner will turn amber then back to blue and it should be blue all the time correct

 

right ,,, the gas is cuttin down and back up due to the valve / thanks
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Customer reply replied 8 years ago

also i finnaly just all went out agian but as you mentioned the pilot didnt want to stay lite as soon as it went out i had to try a couple times and hold button down for pilot to stay lite

 

if it was the themocuple then it would not relite so it will be the valve / larry
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Customer reply replied 8 years ago
thanks agian for your help
you are most welcome and dont forget to hit the accept button for me and leave pos feedback if i helped / thanks
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19,184
Experience: Over 35 years of in home appliance repair and service
Verified
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Appliance Tech Larry
Appliance Tech Larry
Appliance Tech Larry, Home Appliance tech
Category: Appliance
Satisfied Customers: 19,184
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Experience: Over 35 years of in home appliance repair and service

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