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Ask Chas Your Own Question
Chas
Chas, Home Appliance Technician
Category: Appliance
Satisfied Customers: 16453
Experience:  Maytag, Whirlpool, GE & Kenmore Factory Trained Service Tech
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my washer filled, but nothing is happening-tried to unplug

Customer Question

my washer filled, but nothing is happening-tried to unplug and restart, but nothing happening. no lights on board.
Submitted: 8 years ago.
Category: Appliance
Expert:  Chas replied 8 years ago.
Can we get the complete model number of your washing machine?
Customer: replied 8 years ago.
ge-wnse4200a0ww
Expert:  Chas replied 8 years ago.
Do you have the water level to the highest level?
Customer: replied 8 years ago.
yes-like i said it filled, but nothing after
Customer: replied 8 years ago.
it's like there is no power, I plugged the washer into another outlet and still nothing
Expert:  Chas replied 8 years ago.
Do you know how to take the front off your washer?
Customer: replied 8 years ago.

I removed the front control panel where all the wiring goes

Expert:  Chas replied 8 years ago.
On top of the machine? where the controls are?
Customer: replied 8 years ago.
yea-the back panel- it tilts forward
Expert:  Chas replied 8 years ago.

Okay, while everything else was happening I found the problem, the main control will need to be replaced, this is part number WH12X10169, this is an upgraded board from GE to prevent this from happening again, you can get this part at www.repairclinic.com or www.apwagner.com. Ge has had some problems with this happening and came out with an upgrade to it.