How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81105
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

I have the whirlpool cobra washer. It is constantly getting

Customer Question

I have the whirlpool cobra washer. It is constantly getting off balance and moving across the floor. I was told you couldn't balance them , they balance themselfs. What do I do the stop it from moving. I do not overload it.
Submitted: 8 years ago.
Category: Appliance
Expert:  Tyler Z. replied 8 years ago.
is this washer a top loader or a frontloader?
Customer: replied 8 years ago.
top loader
Expert:  Tyler Z. replied 8 years ago.
well to balance the unit you just pull it foward and tip it foward. The back legs should auto balance after you tip it back. If you have having issues with it after leveling it then you have an issue with the suspension. This could be a spring that has fallen off or a bad skate plate which would be very involved to replace.

You can always try "shake away" pads made for reducing vibration if it seems as though it's always shook a bit too much.