How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Tyler Z. Your Own Question
Tyler Z.
Tyler Z., Appliance Doc
Category: Appliance
Satisfied Customers: 81882
Experience:  9+ years being an appliance technician with factory training.
Type Your Appliance Question Here...
Tyler Z. is online now
A new question is answered every 9 seconds

Maytag 25 inch French doors with Freezer on bottom. Refrigerator

Resolved Question:

Maytag 25 inch French doors with Freezer on bottom. Refrigerator stopped cooling but freezer continues to work. Any thoughts?
Submitted: 8 years ago.
Category: Appliance
Expert:  Tyler Z. replied 8 years ago.
yep deffinately, these machines has some major problems with the fans in the freezer, open up the freezer door and see if the fan is blowing, if not then you need to replace it--- it's located behind the back panel of the freezer near the top middle.

This fan blows cold air from the freezer to the refrigerator--- that is how the refrigerator works.
Tyler Z. and 3 other Appliance Specialists are ready to help you
Customer: replied 8 years ago.
Finally got the back panel off the freezer. Fan was stopped but started up as soon as I moved the blades. Fan rotates without a lot of force and can be stopped very simply with my hand. Is this normal?
Expert:  Tyler Z. replied 8 years ago.
no I'm guessing you have a plastic looking fan, if so you have the old style--- replace it with the new one. Just type in your model number to and you can find the new fan you need.
Customer: replied 8 years ago.
OK it is plastic. Can I just unplug it, replace the panel and save the frozen food or has the freezer been compromised too?
Thanks for your quick response.