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master appliance tech
master appliance tech, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1797
Experience:  6 years+ in home service own and operate my own in home appliance repair company
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maytag mah2400aww washer gives error code 3E

Resolved Question:

maytag mah2400aww washer gives error code 3E
Submitted: 8 years ago.
Category: Appliance
Expert:  master appliance tech replied 8 years ago.
3E has something to do with the motor control. Apparently the design of this machine allows a water leak either from the water intake box or down a rubber hose which runs along with the motor wire harness. The water tracks to the harness and motor and shorts the whole mess out. a.k.a. fried motor.
pull the back plate off (3 screws) and look at the motor where the wire harness plugs into it. Notice a bunch of green stuff- that is corrosion from the electrical short circuit causing your problem. See the rust build up on the side rail below the motor (as there will be none on the side adjacent) this is indicative of a water leak.
Our machine started doing this within the first week and we had the "service" people come out and "fix" it, but it appeared they did nothing. When I opened the machine up I discovered the problem when I ohmed out the rotor contacts in the motor wire harness and found it to be open instead of the factory specs of appx 2.5 ohms.
Maytag (now Whirlpool) does not want to send me a new motor and harness because of their bad design. The machine is a sealed unit only 23 months old. Note to not buy Maytag or Whirlpool. That Maytag repair man is sitting on his bum because the company does not care about their consumers and their cheaply made products (sold at high markups).
Customer: replied 8 years ago.
I am an apartment owner. The tenants reported this code and at my request they had the repair man come in. He diagnosed and recommended new motor and motor controller. I am trying to do a double check. There is also stuff on line which says you can get this code from a coin getting sucked into the pump. Can I replace the motor and board myself, or just have the guy do it? Is this likely to recur, or is there a way to redirect the leaking water? It will be very difficult to get a different model w/s in this apt. Thank you.
Expert:  master appliance tech replied 8 years ago.
i would have the guy come and put in the motor and board and should be able to rerun the weirs so that this doesn't happen again i think the error is different for a coin in the pump cant remember what just had it a few days ago
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