How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Rob Your Own Question
Rob, Home Appliance Technician
Category: Appliance
Satisfied Customers: 98
Experience:  Over 15 yrs. in the repair feild
Type Your Appliance Question Here...
Rob is online now
A new question is answered every 9 seconds

I have a whirlpool gold side by side refrigerator (model GD5RHAXNQ00).

This answer was rated:

I have a whirlpool gold side by side refrigerator (model GD5RHAXNQ00). The ice maker has suddenly stopped making ice, although the water flows fine through the dispenser in the door.
Hi, some times where the water comes in to the ice maker it can frezze up check the water inlet
Customer: replied 8 years ago.
I've checked the black tube that comes out of the top of the refrigerator and feeds the ice maker. It appears to be free of water/ice and open. I've just changed the filter (bottom front grille of refrigerator), and water is dispensing just fine from the in-door dispenser.

there is a fuse in the wire harness if you pull that off you can check it if you have power to the ice maker you can make it cycle if it cycles then you will need to check the water valve

Customer: replied 8 years ago.
I have felt all along the wiring bundle. Do you have to remove the icemaker from the refrigerator in order to access the fuse? I don't see a fuse anywhere.
do you have a multi meter to check for voltage, if you do you can take the front cover off, you will see some small holes with letters next to them im going to try and scan some test cycles and send them to you
Customer: replied 8 years ago.
I have a multimeter
can you email me at [email protected] and then i can send you the test steps
Rob and 3 other Appliance Specialists are ready to help you