How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Bryan Your Own Question
Bryan, Home Appliance Technician
Category: Appliance
Satisfied Customers: 12156
Experience:  15 yrs. experience as a certified appliance technician.
Type Your Appliance Question Here...
Bryan is online now
A new question is answered every 9 seconds

sent one on our spacemaker1800 microwave

Customer Question

sent one on our spacemaker1800 microwave
Submitted: 8 years ago.
Category: Appliance
Expert:  Bryan replied 8 years ago.
can you tell me what you need to know, ? thanks Bryan
Bryan and other Appliance Specialists are ready to help you
Customer: replied 8 years ago.
our spacemaker XL 1800 microwave (since 2004) is not heating product.
Expert:  Bryan replied 8 years ago.
ok your saying its not heating right? there can be several reason for this , it could be as simple as a door switch or as complicated as a high voltage transformer,magnetron, or a high voltage diode.microwaves are really dangerous to work on. the high voltage capacitor can sore lethal amounts of voltage even if the microwave is unpluged, if your not comfortable with this call a service tech. when you start the microwave do you hear a loader than usual hum or buzz? let me know , I have to step out for a while but will be back later, thanks Bryan
Customer: replied 8 years ago.
what happened is this...Last nite I microw'd a baked potato...worked fine. Then I nuked some other food, no heat. When I started the other food I did hear a strange hum. This hum made the same sound, as I tried to heat the stuff up a number of times. This microwave was manufactured in 2004. They should last longer than 4 years don't you think?
Expert:  Bryan replied 8 years ago.
they don't make things to last anymore so fail in much shorter time then things past.its sounds to me like your high voltage transformer is bad, my concern is if you really don't know how to work with the microwave high voltage that you could get seriously injured attempting repair, besides the point you have remove microwave and tear it down completely to change this, these microwaves have come down in price allot and you may want to consider replacing.hope this helps Bryan