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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 26795
Experience:  Appliance repair business owner for over 43 years.
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my washing machine wont start-- is there a reset button

Resolved Question:

my washing machine won't start-- is there a reset button? Or how do I fix it?
Submitted: 8 years ago.
Category: Appliance
Expert:  John replied 8 years ago.
hi. thanks i would need the make, and the model # XXXXX thanks
Customer: replied 8 years ago.
Hotpoint Heavy Duty Large Capacity Two Speed Washer
Expert:  John replied 8 years ago.
and the model #
Customer: replied 8 years ago.
I can't find the model number
Expert:  John replied 8 years ago.
open the lid should be there i need it to look up thanks
Customer: replied 8 years ago.

G157

 

Expert:  John replied 8 years ago.
i will check but there should be more numbers.
Customer: replied 8 years ago.

there are no more numbers and it was given to me, so I don't have the manual

 

Expert:  John replied 8 years ago.
wont come up when you try to start what happens
Customer: replied 8 years ago.
I pull out the knob and nothing happens at all
Expert:  John replied 8 years ago.
hi check the voltage at the outlet, you could have blown a fuse. is ther something else plugged in to the same outlet, if yes does it work
Customer: replied 8 years ago.

The circuit box was tripped twice this week, so I tried turning them all off and back on, and the dryer works, but the washer doesn't

 

Expert:  John replied 8 years ago.
this is a stacker washer & dryer
Customer: replied 8 years ago.

NO

 

Expert:  John replied 8 years ago.
ok the power for the dryer is not the same as the washer, check the outlet for the washer
Customer: replied 8 years ago.
What am I checking for? I already unplugged it and plugged it back in
Expert:  John replied 8 years ago.
thats fine but do you know if you are getting 120 volts for the washer
Customer: replied 8 years ago.

I have no clue

 

Expert:  John replied 8 years ago.
plug in a lamp in the same outlet to see if it works
Customer: replied 8 years ago.
Ok
Customer: replied 8 years ago.
It does not work! That's exciting!
Expert:  John replied 8 years ago.
ok so you have blown a fuse find out which one is blown and replace the fuse. try to start the washer, on the fill cycle. if its a fluke , the washer will be ok thanks if your happy with my answer please accept with a positive feed back the appliance doc
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